Customer Support

We are happy to help you answer all your questions. On this page you will find information about VitaminExpress itself and about shopping online with us.

If you have any other questions, please feel free to contact us.

Quickly arrange your self

Order and invoice history

View order history and statuses View paid and open invoices

Repeat and change

Repeat previous orders Change your running subscription

Personal settings and information

Change your personal details or addresses Change your password Change your contact preferences

Quick and easy shopping

Easy and secure payment

Delivery time and shipping charges

Cancellation, returns and exchanges

Customer Account

Proven quality

Save up to 20% with our discounts

Satisfaction guarantee

Frequently Asked Questions

I forgot my password. What can I do?

If you forget your password, you can reset it by clicking the link Forgot your Password?, which you can also find on the Login Page of our website. On this page, you can input your email address to which we will send you an email with a link to reset your password.

Where is my order? Can I track it online?

Why didn't I receive an order confirmation?

My customer account

Arrange matters yourself, such as changing personal details or subscription shipments.

Go to Portal

Email form

Please contact us via the contact form. Average response time: 1 working day.

Send mail

Call us

Monday-Friday 8:00-20:00
Saturday, Sunday, public holiday 9:00 - 19:00
Average response time: 1 minute