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All orders received before 12:30 pm will be shipped the same day. If an item is out of stock we will inform you by email or phone to arrange a partial delivery, subject to your agreement.
To calculate the arrival time of your order, please add the delivery days shown below to the current date (starting from the next business day).
Shipping To | Shipping Method | Shipping Time | Shipping Cost |
|---|---|---|---|
Germany | DHL | 1–2 working days | Free shipping on all orders. |
Germany | UPS | 1–2 working days | €4.95 shipping fee. |
Austria | Austrian Post | 2–3 working days | Free shipping on all orders. |
Austria | Austrian Post | 2–3 working days | €4.95 shipping fee. |
Switzerland | Asendia | 2–4 working days | CHF 4.90 shipping fee. Free for orders over CHF 49. |
United Kingdom | Yodel | 2 working days | £4.90 shipping fee. Free shipping on orders over £25. |
Spain (Mainland & Balearic Islands) | Not specified | 2–4 working days | €4.90 shipping fee for orders under €49. Free shipping on orders over €49. |
France | Colissimo | 2–3 working days | €4.90 shipping fee. Free shipping on orders over €50. |
Italy, Vatican City | GLS | 2–3 working days | Free shipping on orders over €25. |
Croatia, Latvia, Malta | Colissimo Europe | 3–7 working days | €4.90 shipping fee. Free shipping on orders over €49. |
Belgium, Denmark, Ireland, Monaco | UPS | 2–4 working days | €4.90 shipping fee. Free shipping on orders over €49. |
Netherlands | PostNL | 2–4 working days | €4.90 shipping fee. Free shipping on orders over €49. |
Portugal, Greece, Hungary, Finland, Poland, Czech Republic, Bulgaria, Romania, Slovakia, Slovenia, Spain, Sweden | UPS | 3–7 working days | €4.90 shipping fee. Free shipping on orders over €49. |
Liechtenstein | Postal Shipping | 3–7 working days | €4.90 shipping fee. Free shipping on orders over €49. |
Estonia, Lithuania, Cyprus (EU only) | Postal Shipping | 7–20 working days | €19.00 shipping fee. Free shipping on orders over €150. |
We will inform you by email about the approximate delivery date should an item be out of stock. As per your instructions, we will either split your order and ship the available items immediately, or wait to ship the complete order once everything is in stock. For partial shipments, shipping costs are charged only once, if applicable.
Customs- and Import charges may apply during the import into your country. Please ask your Customs Officials about Charges and Import regulations before ordering. VitaminExpress is not responsible for any Customs- and Import charges which may apply.
After shipping the order you will receive an Shipping confirmation per email with the Shipping number and a link to the website of the carrier, where you can track the parcel.
You can also check the status of your order in your Customer Account. By clicking on 'Review Order' you will find the order details as well as a link with the Shipping number. By clicking on the link, you can track the order. We are also happy to give you information about the status of your order over the phone or by per Email.
